Privacy Policy

Last updated: 2 June 2026

Elexon Electrical ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

1. Information we collect

When you use our website or submit a quote request, we may collect:

• Your name, phone number, email address, and suburb
• Details about the electrical work you're enquiring about
• Technical data such as browser type, pages visited, and time on site (via Google Analytics)

2. How we use your information

We use the information you provide to:

• Respond to your quote requests and enquiries
• Contact you about your job and provide electrical services
• Improve our website and understand how visitors use it

We will never sell your personal information to third parties.

3. Third-party services

We use the following third-party services that may process your data:

• Google Analytics — collects anonymised usage data to help us understand site traffic. You can opt out via Google's opt-out tool.
• FormSubmit — processes quote form submissions and forwards them to our email. Your submitted details are transmitted securely.

4. Data storage and security

Your information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, or misuse. We retain your enquiry details only as long as necessary to provide our services.

5. Cookies

Our website uses cookies through Google Analytics to track aggregated, anonymised visitor behaviour. You can disable cookies in your browser settings at any time.

6. Your rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

7. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes.